Back to Course Catalog
PD 143 - Conflict Resolution: Moving Forward
Course Description
This course discusses how to move forward from a conflict following resolution. The course walks learners through steps to help them reflect on the conflict, follow through on the solution, and learn from the conflict so it will not occur again in the future.
Course Objectives

By the end of this course, you will be able to:

  1. Select steps or actions needed to move forward from conflict.  
  2. Identify when holding onto any negative feelings or tension is impeding moving forward. 
Chapters and Pages
 
- Welcome
- Course Objectives
- Steps to Move Forward
- Review & Follow Through
- Communicate Face-to-Face
- Learn from the Conflict
- Summary
- Assessment

Related Courses